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At Scotts Green Store, shopping on sophiescottsgreenstore.shop is seamless, secure, and customer-friendly. Our Returns & Refunds Policy ensures fast refunds, hassle-free returns, and a smooth online shopping experience.

Order Cancellations

Orders may be canceled within 12 hours prior to shipment. Shipped orders cannot be canceled.

Return Conditions

Returns are accepted within 45 days of delivery. Products must be unused, unwashed, and in original packaging with all tags intact.

Refund Guidelines

Email customer@scotopkingdom.shop to request return authorization. Refunds are processed within 4–6 business days to the original payment method.

Shipping Responsibility

Scotts Green Store covers defective, damaged, or mis-shipped items. Customers pay for preference-based return shipping.

Exemptions

Custom, personalized, or discounted items cannot be returned.